Microsoft Surface Laptop 5 review: running to stand still

In its fifth iteration, the Surface Laptop has never needed a face-lift more than now. Don’t get me wrong – it’s still a stylish laptop, and I appreciate that some of its aesthetics have aged gracefully. Microsoft also says its fans don’t have many complaints. But with so many options pushing ahead into the future of laptop design, the Surface Laptop 5 feels like it’s being left in the dust by some of the best laptops you can buy right now. I thought the Surface Laptop needed a redesign last year. In its fifth generation, five years since the initial launch, it’s desperate for a new look. I do love the 3:2 aspect ratio screen, and the symmetrical bezels that surround the screen. It’s a look that no other laptop has copied verbatim, but its age is certainly starting to show. That bottom bezel, in particular, is just not a good look in 2022. I could forgive the chunky top bezel if Microsoft had updated the webcam this time around, as it should have. But no – this is still a crummy 720p webcam, despite the fact that there would have been plenty of room for something better. The Surface Laptop 5 is no longer at the front of the pack in terms of portability. It’s not necessarily a horrible webcam, and Microsoft has made some software tweaks to improve the quality over last year’s model. But what this camera really needs is a higher resolution. Portability is another aspect where the Surface Laptop design has always excelled in, but no longer stands out. The 13.5-inch model is 0.57 inches thick, and the 15-inch model is just 0.01 inches thicker. That’s very small, but in a world where the 0.44-inch MacBook Air M2 exists, the Surface Laptop 5 is no longer at the front of the pack. The Sage green color option, which first appeared in the Surface Laptop Go 2 earlier this year, is really the only thing new here. Sandstone and Black are still on offer for the metal versions, as well as the Platinum Alcantara model – but Alcantara is only available in the base configuration. Speaking of the base configuration, the price scaling feels a little out of touch here too. It comes with a Core i5-1245U, 8GB of RAM, and 256GB of storage – for $1,000. That matches the MacBook Air M1, as well as the current price of the Dell XPS 13. Unfortunately, though, your customization options are limited and expensive. There aren’t any larger storage options, such as 1 or 2TB. Furthermore, the XPS 13 offers 512GB (or 1TB, depending on the day) of storage for the same price. Microsoft continues its tendency to overcharge for memory and storage upgrades, charging $300 to go from 8GB to 16GB of RAM. Fortunately, the Surface Laptop 5 still has user-accessible storage, meaning you can upgrade yourself for much cheaper down the line. In the world of tech, not moving forward is the same as standing still entirely. But it’s a risk Microsoft has decided to take with the Surface Laptop 5. The screen hasn’t been changed from previous versions of the Surface Laptop. And while that’s not bad, per se, it doesn’t feature a lot of the splashy and fresh design elements of newer Surface devices. The Surface Laptop Studio from last year features a screen with modern, rounded edges, as well as a variable refresh rate screen up to 120Hz. Of course, that’s a more expensive product, but the Surface Pro 9 also includes that variable refresh rate too. And then there the processor options. AMD was introduced in last year’s Surface Laptop 4, which significantly improved multi-core performance and battery life. The Ryzen Edition Surface Laptop has been discontinued — at least for now. That leaves just Intel’s 12th-gen U-series chips to fill in the gaps. These aren’t Intel’s best. They are 15-watt chips that have just two Performance cores. The device never gets overly loud or hot, but there’s also not a ton of muscle here. The Surface Laptop 5 13.5 sits toward the bottom of the pack in terms of performance, right around the Dell XPS 13 9315, which remains one of the weakest Intel 12th-gen laptops I’ve tested. I’m guessing the Core i5 version of the Surface Laptop 5 13.5 would line up pretty closely with the XPS 13 in terms of performance. Here’s the sad part. The Ryzen Edition Surface Laptop 4 actually beats the Core i7 Surface Laptop 5 in Geekbench multi-core performance. The newer model wins in terms of single-core performance, but it means that in some real-world tests that the Surface Laptop 5 is no faster than the Surface Laptop 4. Video encoding in Handbrake is an example where the two laptops are right in line with each other in terms of performance. Newer Ryzen 6000-powered devices, like the Asus Zenbook S 13, perform this same test almost 20% faster. That’s not the end of the world, and it doesn’t mean the Surface Laptop 5 is a poor performer necessarily. The Surface Laptop has never been known for performance, but the Surface Laptop 4 went a long way toward changing that perception. The Surface Laptop 5 reverts that trend, though. Battery life was another area where the Surface Laptop 4 was enhanced by the use of AMD chips. The Surface Laptop 5 fares well enough, lasting around 10 and a half hours in light web browsing. That’s still a few hours behind the Surface Laptop 4,though, and in an era when the Apple Silicon MacBooks have this big of a lead in terms of battery life, I wish Microsoft had kept an AMD version around. The Surface Laptop 5 is a disappointment. It’s a design I like, and many of the essential elements are solid. The keyboard is great, the port selection has what you need, and the 3:2 display is pleasant to work on. But as a laptop released in 2022 at this price, it’s falling behind. The M1 MacBook Air often sells for hundreds of dollars cheaper, despite being a faster and longer-lasting laptop. Then there are laptops like the Dell XPS 13 or HP Envy x360 13, both of which are cheaper and offer more affordable configuration options. I like the 3:2 touchscreen that the Surface Laptop 5 includes all the way down the stack, but Microsoft’s overpriced storage and memory make it hard to recommend anything beyond the base configuration. Keeping an AMD model in the lineup may have made the Surface Laptop 5 a bit more competitive. But even still, there are a number of reasons the Surface Laptop 5 feels like it’s a few years old — because in many ways, it is. Microsoft has offered 5G connectivity on the Surface Pro 11 since the laptop launched, but for the first time ever, Microsoft is expanding 5G support to its Surface Laptop 7, which ranks at the top of our list of the best laptops. There’s just one small caveat; it’s only available for business customers, at least right now. There aren’t a ton of details right now, but Microsoft says the Surface Laptop 7 for Business with 5G — I don’t make the names, folks — will start rolling out “later in 2025.” The company also promises to share more details on the laptop in the “coming months,” which will hopefully clear up if this model is coming to the consumer market, as well. If you don’t find the 15.6-inch screen size of the average laptop convenient or big enough, then you can absolutely go for a bigger screen, with a lot of great options. The laptop industry has boomed a lot in the past few years, and now you’ll find a lot of 17-inch laptop options. In fact, a lot of the best laptop brands are putting out 17-inch laptops and even larger sizes, although the largest is probably Dell’s m18 gaming laptop, and that can get quite pricey, so you’re going to want to grab these laptops on sale. To that end, we’ve gone out and found some of our favorite 17-inch laptop deals out there, including HP laptop deals, Dell laptop deals (and Dell XPS laptop deals), and gaming laptop deals.
HP 17.3-inch laptop — $650 $950 31% off While the MacBook Air and the Dell XPS lineup of laptops may be some of the best thin and light laptops out there, it’s worth considering Microsoft’s Surface laptops, which are also great. Surface laptops are pretty light and are a good alternative if you don’t want to go with either Dell or Apple. In fact, you can get everything from a budget-oriented option to the high-end Microsoft Studio, which is almost like a portable desktop and great for creative pros. Of course, the bigger problem is that a lot of these can get a little bit pricey, and for some of the older models, there really are only renewed or refurbished models. We’ve collected some of our favorite deals below, but if you’re still looking for something a bit different, check out these laptop deals and 2-in-1 laptop deals, and maybe even these MacBook deals
Microsoft Surface Pro 9 (refurbished) — $1,500 $1,999 25% off